Support
Getting help with RustRED
Support Tiers
How do I install RustRED?
Download the binary from GitHub releases for your platform, or build from source with cargo build --release. The binary is 9.2MB with zero runtime dependencies.
How do I import my Node-RED flows?
Export your flow JSON from Node-RED (Menu → Export). Then run rust-red --import flows.json. Most standard nodes are supported. See the GitHub README for the full compatibility matrix.
My flow doesn't work after import.
Check the GitHub issues for known incompatibilities. Some Node-RED nodes use Node.js-specific APIs that need WASM equivalents. Open a new issue with your flow JSON and the error message — we'll prioritize compatibility fixes.
How do I write a WASM plugin?
Plugins are written in Rust (or any language that compiles to WASM) and compiled to .wasm files. Place them in the plugins/ directory. The plugin API is documented in the GitHub repository. Plugins run in a sandboxed environment with explicit capability grants.
Can I run RustRED on a Raspberry Pi?
Yes. Cross-compile for ARM with cargo build --target armv7-unknown-linux-gnueabihf --release or download the ARM binary from releases. The 9.2MB binary and ~4.7MB idle memory makes it ideal for Pi 3, 4, and 5.
What's the difference between RustRED and Voltrus?
RustRED is the open-source runtime (AGPL-3.0). Voltrus Cloud ($29/mo) adds managed hosting, RBAC, plugin marketplace, and AI-assisted flow builder. Voltrus Edge (custom pricing) adds on-premise deployment, fleet management, HA clustering, and SSO.
How do I get commercial support?
Voltrus Cloud includes priority email support with 48h SLA. Enterprise plans include a dedicated support engineer, custom SLAs, and migration consulting. See the pricing page or contact us below.
Contact
For bug reports, feature requests, enterprise quotes, migration assistance, or general questions.
dzulfikar.at@joyodigitama.comPlease include:
- RustRED version (
rust-red --version) - Operating system and architecture
- Steps to reproduce the issue
- Flow JSON (if applicable)
Response Time
Community issues on GitHub are addressed as capacity allows. Voltrus Cloud customers receive priority support with 48-hour SLA. Enterprise customers receive dedicated support with custom response times.
Migration Assistance
Moving from Node-RED to RustRED? We offer free migration guidance for teams. Send us your flow JSON and we'll help you identify any compatibility issues before you switch.